Account Manager

About the Role

The Account Managers will handle accounts that segmentation analysis has identified as good growth and potential. The Account Manager will strive to meet the needs of these important accounts on multiple levels. They will orchestrate resources throughout the organization to serve these customers with value added solutions. These customers are critical for the achievement of Caldic’s long term sustainable growth strategy.

Key Responsibilities

1. Know customer business including strategy, size, products, key decision makers, organization, new initiatives, pain points, etc.
2. Grow sales in various business segments of the customer.
3. Take ownership and accountability for implementing business targets. Leverage internal system for information related to call planning, customer identification and contacts management, account strategy and planning and customer needs follow up. Master the CRM platform and drive customer relationship management activities, using the CRM system to capture prospects, accounts, contacts, contact activities, tasks, opportunities, sales and all other selling activities.
4. Drive and develop solid relationships with the customer and actively drive our internal stakeholder relationship with customers at all levels (top-to-top engagement).
5. Drive customer solution activities such as opportunity management, customer, innovation, product demonstration, sales calls and sample management.
6. Establish and maintain customer intelligence, proactively keep abreast of customer’s organization updates and changes and leading customer strategies. Keep abreast of market, industry and competitor intelligence and trends.
7. Meet or exceed sales growth, profitability, pipeline and other business goals. Manage sales forecasting and PPL.

Skills

1. High integrity and ethical standards, and an excellent role model for the organization.
2. Customer-focused, aggressive and results-oriented.
3. Strong interpersonal skills with ability to establish relationships across organization levels, both internally and externally.
4. Team player with demonstrated ability of project management skill.
5. Strong negotiation skills.
6. Curiosity.

Job Requirements

•    Minimum Bachelor Degree in Fine Chemicals or Chemistry related disciplines
•    5 years or above related sales experience in field
•    Sales professional skills: resourceful, rapport building, customer relationship, presentation skills, negotiation
•    skills, account management skills, account planning and demand forecast, conflict management, etc.
•    Commercial knowledge to close the deal and ensure sales transaction.
•    Ability to identify the problem & challenges customer facing.
•    Product and Industry knowledge in relative market and related basic technical skills
•    Fluent in both Chinese (Mandarin) and English language in oral and written 
•    Fluent in both spoken and written Chinese and English

About Caldic

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

• Global opportunities with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.