Master Data Management - Domain Lead Relations

Job Details

Job Title: Master Data Management - Domain Lead Relations

Location: Flexible within Europe (remote or site-based, with cross-entity coordination)

About the Role

The European Regional Domain Lead – Relations is responsible for the Relationships Master Data domain, covering customers, vendors, suppliers, and the links between entities (e.g., hierarchies, contracts, customer–product relationships).

This role ensures consistent, standardized, and high-quality relationship data across European entities and plays a key role in aligning local practices with global data governance frameworks. The Domain Lead acts as a strong self-contributor who can influence stakeholders, drive standardization, and support data transformation initiatives.

Key Responsibilities

Coordination & Support

• Serve as the primary point of contact for local Customer and Vendor Data Stewards
• Provide guidance on relationship data standards, validation rules, and request handling
• Support onboarding and training of new local stewards
• Escalate complex or cross-entity relationship data issues to the European Master Data Manager

Quality & Standardization

• Monitor customer and vendor data quality KPIs and identify inconsistencies
• Review and validate master data requests related to customers, vendors, and hierarchies
• Support data cleansing and harmonization activities, especially during ERP rollouts
• Promote standardized data models, templates, and naming conventions across entities

Process & Tooling

• Identify process gaps and bottlenecks in relationship data workflows
• Provide structured feedback on tooling usability (e.g. D365, Syniti)
• Collaborate closely with IT, data governance, and architecture teams to improve processes
• Ensure clear documentation of regional practices and approved exceptions

Governance & Collaboration

• Ensure local relationship data practices align with global governance frameworks
• Contribute to the development of regional RACI models and role definitions
• Act as a connector between business stakeholders (sales, procurement, supply chain) and IT
• Support audits and data quality reviews as required

Key Deliverables

• Regional customer and vendor data quality reports
• Issue logs and root-cause analysis summaries
• Standardized documentation for relationship data processes
• Training and onboarding materials for local Data Stewards

Job Requirements

• Experience in Customer, Vendor, or Business Partner Master Data Management
• Strong understanding of relationships, hierarchies, and links between entities
• Familiarity with ERP systems (D365 preferred; SAP acceptable)
• Experience with data cleansing, validation, and standardization initiatives
• Strong communication skills and ability to influence stakeholders across Europe
• Highly process-oriented, detail-focused, and self-driven
• Able to operate at the intersection of business and technology
• Fluent in English

About Caldic

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

• Global opportunities with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.