Key Account Manager

Job Details

Job Title: Key Account Manager

Location: Visayas and Mindanao, Philippines

Work Arrangement: Hybrid

About the Role

Caldic Philippines Inc. is undertaking an organization-wide transformation that will allow us to deliver more value to our customers.

Key Account Managers will handle accounts that segmentation analysis has identified as high growth and high potential. The KAMs will strive to meet the needs of these important accounts on multiple levels. They will orchestrate resources throughout the organization to serve these customers with value added solutions. These customers are critical for the achievement of the Company’s long term sustainable growth strategy.

Key Responsibilities

• Intimately know customer business including strategy, size, products, key decision makers, organization, new initiatives, pain points, etc.

• Develop by leveraging on appropriate company resources including Marketing team and others, mid to long terms Account Plans. Grow sales in various business segments of the customer.

• Take ownership and accountability for implementing Account Business Plans. Leverage internal system (CRM) for information related to call planning, customer identification and contacts management, account strategy and planning and customer needs follow up.

• Drive and develop solid multi-layer relationships with the customer and actively drive our internal stakeholder relationship with customers at all levels (top-to-top engagement).

• Establish and maintain customer intelligence, proactively keep abreast of customer’s organization updates and changes.

• Drive customer solution activities such as opportunity management, Customer/Innovation/Guru Days, product demonstration, joint sales calls and sample management.

• Meet or exceed sales growth, gross margin, pipeline and other business goals. Manage sales forecasting and DSO.

Job Requirements

• Candidate should have a science/chemistry degree. Business background also valued.

• Minimum 8 years of direct experience in account management in related segment/industry.

• Proven track record in successfully managing and growing key accounts.

• Able to engage customers at all levels of their organizations including at top level senior management.

• Strong interpersonal skills with the ability to establish internal and external relationships to serve customer.

• Problem solving skills

• Command of both written and spoken English as well as local language

About Caldic

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

• Global opportunities with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more
• Compensation package and benefits above the market standards and overall outstanding employee experience

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!