Sales Coordinator

Job Details

Job Title - Sales Coordinator ( Pharma Devision)

Location - Mumbai 

Key Responsibilities

• Maintain strong relationships with key customers to ensure seamless communication and support.
• Act as a liaison between customers, internal teams, and suppliers to enhance service quality.
• Purchase Co-ordination: Coordinate with internal stakeholders like supply chain team / procurement team, pick up SCM issues like shortage of stocks and solve with collaboration.
• Managing the requirements of all global suppliers / principals on top priority and align with business.
• Prepare and manage business reports, sales forecasts, and customer transaction records.
• Ensure timely responses to customer queries and requests.
• Assist in defining sales targets and objectives for key customers.
• Track and support the achievement of customer-focused sales goals.
• Monitor business performance against customer targets.
• Analyze sales data, market trends, and competitor activities to support decision-making.
• Organize business review meetings, technical training sessions, and other customer interactions.
• Coordinate with internal teams to provide customers with the necessary technical and operational support.
• Identify gaps in the product/service portfolio and assist in onboarding new customers.
• Support initiatives to enhance customer offerings and increase market penetration.
• Conduct import data analysis, market mapping, and competitor evaluation to provide insights to the sales team.
• Assist in strategic planning to align with market trends and customer needs.
• Provide administrative and transactional support to the sales team, customers, and product managers.
• Ensure smooth execution of daily sales operations.

Job Requirements

• Bachelor’s degree in business administration or related field required
• 2+ years of experience
• Strong proficiency in Microsoft Excel, Word, and Access
• Ability to work well in a fast-paced environment
• Excellent team development and leadership skills