Sales Coordinator

Job Details

Job Title: Sales Coordinator

Location: Mumbai, India

Work Arrangement: Onsite

Key Responsibilities

• Maintain strong relationships with key customers to ensure seamless communication and support.
• Act as a liaison between customers, internal teams, and suppliers to enhance service quality.
• Purchase Co-ordination: Coordinate with internal stakeholders like supply chain team / procurement team, pick up SCM issues like shortage of stocks and solve with collaboration.
• Managing the requirements of all global suppliers / principals on top priority and align with business.
• Prepare and manage business reports, sales forecasts, and customer transaction records.
• Ensure timely responses to customer queries and requests.
• Assist in defining sales targets and objectives for key customers.
• Track and support the achievement of customer-focused sales goals.
• Monitor business performance against customer targets.
• Analyze sales data, market trends, and competitor activities to support decision-making.
• Organize business review meetings, technical training sessions, and other customer interactions.
• Coordinate with internal teams to provide customers with the necessary technical and operational support.
• Identify gaps in the product/service portfolio and assist in onboarding new customers.
• Support initiatives to enhance customer offerings and increase market penetration.
• Conduct import data analysis, market mapping, and competitor evaluation to provide insights to the sales team.
• Assist in strategic planning to align with market trends and customer needs.
• Provide administrative and transactional support to the sales team, customers, and product managers.
• Ensure smooth execution of daily sales operations.

Requirements

• Bachelor’s degree in business administration or related field required
• 2+ years of experience
• Strong proficiency in Microsoft Excel, Word, and Access
• Ability to work well in a fast-paced environment
• Excellent team development and leadership skills

About Caldic

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

• Global opportunities with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.