Customer Development Manager - Bakery
Job Details
Job Title: Customer Development Manager - Bakery
Location: Mississauga
Work Arrangement: Hybrid
About the Role
Reporting to the Business Team Manager – Bakery, the individual will be responsible to lead all aspects of the Sales process for their specified accounts.
The CDM is responsible for promoting Company products as a professional sales representative to all assigned existing and prospective accounts. The individual will develop and maintain productive working relationships with customers that allow sales and marketing goals to be achieved. The individual will conduct in-person sales calls to seek the placement of products in high volume and profitable areas. Ensure that customers are thrilled with products and services. Make recommendations to management regarding business development, pricing, and sales projections. This role requires travel throughout the Ontario territory to customer locations, as well as to Caldic offices as required.
Key Responsibilities
Assume responsibility for the effective performance of Sales and Marketing functions.
- Service Customers through in-person and virtual calls in accordance with set KPIs in order to drive growth within assigned Territory
- Develop a strategy and Sales approach to align Caldic capabilities with Customers within the Industry
- Meet established quotas and sales goals
- Ensure that sales accounts are serviced in accordance with Company standards and policies
- Forecast long range account sales (sales, volume, margin) and product needs, and communicate related information regularly to management
- Work with procurement to calculate product costs and set pricing for products
- Provide technical support to customers using the various tools and resources provided
- Additional responsbilities as required
Knowledge / Skills & Experiences
- College degree in Business, Food Science or equivalency is a strong asset
- B2B Sales experience in Specialty Food Ingredients (5+ years preferred) with a proven track record of growth
- Outstanding follow-up skills, including: samples, quotes, Technical data packages, presentations, etc
- Ability to ask great questions to identify needs of our Customers, and link them to innovative solutions
- Fact based selling approach and exudes confidence in negotiations.
- Strong interpersonal and communication skills, both external and internal
- Understanding of Caldic’s product positioning and competitive conditions
- Sales and marketing proficiency
- A strong track record of success (profitable sales growth)
- Exceptional time management, prioritizing and organizational skills to meet deadlines with a strong sense of urgency and a drive for results
- A great team member, with ability to lead cross functional Teams to execute Customer strategies
- Takes the initiative, can work with little supervision
- Good computer skills in windows environment (Power Point, Excel, Word, Outlook, etc),CRM skills a plus
- High Growth mindset
About Caldic
At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.
We offer:
- Global opportunities with rapid career growth and development
- An inclusive, diverse, and dynamic work environment
- The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more
We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com
Ready to Join Us?
If you're ready to take your career to the next level and join a global leader, apply now at Caldic!
Equal Opportunity Employer
Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.
Mississauga, ON, CA