Senior Director Operations

At BrandNu, a Caldic Company, our strength lies in inspiring solutions to address our customer’s challenges in the pharmaceutical market. Our parent, Caldic, a distribution solutions partner of specialty chemicals and ingredients unlocking value in life science and material sciences. We drive innovation in the food personal care, pharma and industrial markets, while fostering a dynamic and inclusive environment. The Senior Director, Operations will lead and scale multi-site operations in support of growth across regulated life-science markets. This role carries full accountability for operational performance across manufacturing, production, supply chain, and warehousing, with a mandate to strengthen execution, modernize operating systems, and build a high-performing leadership bench. This is a hands-on, enterprise-level role requiring both strategic judgment and operational rigor. The successful candidate will operate as a core business leader, partnering closely with Commercial, Quality, Finance, and the broader Caldic organization.

Key Responsibilities:

• Own end-to-end operational performance across manufacturing, production, supply chain, and warehousing, delivering results across safety, quality, service, cost, and productivity.
• Lead multi-site operations with accountability for execution, continuous improvement, and cross-functional alignment.
• Establish and govern robust operating rhythms, including KPIs, tiered management, and S&OP.
• Translate business strategy into executable operational initiatives with clear objectives, timelines, and metrics.
• Build, coach, and develop a high-performing operations leadership team; drive talent development, succession planning, and performance management.
• Partner closely with Commercial to ensure customer requirements, demand signals, and growth plans are effectively supported by operations.
• Collaborate with senior leaders across Caldic business units and functions to leverage scale, share best practices, and deliver consistent service.
• Utilize ERP and data systems to drive visibility, accountability, and informed decision-making.
• Provide input and leadership on capital investments, footprint optimization, and operational scalability as the business evolves. 

Leadership & Capability Expectations:

• Enterprise mindset with the ability to balance near-term execution and long-term capability building.
• Strong change leadership skills in complex, matrixed organizations.
• Track record of building disciplined operating systems that deliver sustained results.
• Pragmatic problem-solver who is comfortable operating in regulated, high-expectation environments.
• Ability to influence across functions and levels, including senior executive stakeholders. 

Competencies:

• Results oriented and focused
• Strategic mindset
• Develops, implements KPIs
• Experienced implementing/leading S&OP
• Detail-oriented
• Leadership skills
• Adaptability
• Collaboration skills
• Project management
• Strong problem-solving and critical thinking skills 

Requirements:

• Bachelors Degree in Business, Chemistry, Biology, or relevant degree, Masters degree preferred
• 15+ years experience leading teams in complex, multi-site manufacturing, and/or distribution operations.
• Experience leading teams in a cGMP environment preferred
• Proven track record of delivering projects on time and within budget
• Proven ability to operate effectively in matrix organizations
• Strong business acumen with experience translating strategy into execution
• Advanced Microsoft Office skills
• Travel as required (~15%)