Account Management Specialist

About the Role

The role is pivotal in driving strategic growth and operational efficiency within the business. It should focus on optimizing processes, improving cross-functional collaboration, and implementing innovative solutions to meet the company’s objectives. Key milestones include enhancing productivity, reducing operational bottlenecks, and driving significant revenue growth.

The position will also be responsible for resolving challenges related to resource allocation, market competitiveness, and scaling the business sustainably. The role reports directly to the Industry Manager, ensuring alignment with the company’s overall strategy, and will oversee a diverse team spanning multiple departments. This person must act as a bridge between departments, fostering teamwork and ensuring seamless communication. Success in this role will be measured by its contribution to measurable business outcomes, including profitability and market share expansion.

Key Responsibilities

• Search and prepare market data as well as internal data to identify potential for growth.
• Visit existing and find new customers for business reviews, negotiations and product presentations. Maintain and develops frequent contacts with customers.
• Propose the sales budget and sales forecasting, prepare the regular reports.
• Follows up the outstanding invoices and contact clients in case of the late payments.
• Take ownership and accountability for implementing Account Business Plans. Leverage internal system for information related to call planning, customer identification and contacts management, account strategy and planning and customer needs follow up.
• Responsible for achieving the sales target given.
• Making growth plan to increase customer base along with introduction of new products in existing customers.
• Act in accordance with the applicable company compliance guidelines.

Skills

• High integrity and ethical standards, and an excellent role model for the organization.
• Customer-focused, aggressive and results-oriented
• Strong interpersonal skills with ability to establish relationships across organization levels, both internally and externally.
• Team player with demonstrated ability to effectively collaborate on a team with both senior management colleagues and staff.
• Ability to influence, coordinate and lead others particularly within CBC organization.
• Strong negotiation skills.

Job Requirements

• B. Pharm/M.Pharm or Life Science background.
• Minimum 8-10 years in the Chemical industry or related industry.
• Proven track record in successfully managing and growing key accounts.
• Able to engage customers at all levels of their organizations including at top level senior management
• Command of both written and spoken English as well as local language.

About Caldic

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

• Global opportunities with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.