Account Manager, Food & Nutrition (Savory Applications)

Account Manager, Food & Nutrition (Savory Applications)

Job Title: Account Manager

Location: Bangkok, Thailand

Work Arrangement: Onsite

Key Responsibilities

Individual Contributor

• Execute specialized tasks with a high degree of expertise.
• Provide technical support and guidance to team members.
• Participate in process optimization initiatives.

Skills

Individual Contributor

• Proficiency in relevant tools and methodologies.
• Strong problem-solving abilities.
• Ability to work independently on complex tasks.

Job Requirements

Job Summary:

• Know customer business including strategy, size, products, key decision makers, organization, new initiatives, pain points, etc.
• Develop by leveraging on appropriate Connell resources including Marketing team and others, mid to long terms Account Plans. Grow sales in various business segments of the customer. 
• Take ownership and accountability for implementing Account Business Plans. Leverage internal system for information related to call planning, customer identification and contacts management, account strategy and planning and customer needs follow up. Master the CRM platform and drive customer relationship management activities, using the CRM system to capture prospects, accounts, contacts, contact activities, tasks, opportunities, sales and all other selling activities.
• Drive and develop solid relationships with the customer and actively drive our internal stakeholder relationship with customers at all levels (top-to-top engagement).
• Drive customer solution activities such as opportunity management, Customer/Innovation/Guru Days, product demonstration, joint sales calls and sample management.  
• Establish and maintain customer intelligence, proactively keep abreast of customer’s organization updates and changes and leading customer strategies. Keep abreast of market, industry and competitor intelligence and trends.
• Meet or exceed sales growth, profitability, pipeline and other business goals. Manage sales forecasting and DSO.

Requirements:

• Bachelor’s degree in Food Science & Technology or related qualification. Advance Science degree or MBA will be an added advantage.
• Minimum 5-7 years of direct experience in account management in sauce, seasoning, RTE, processed meat and seafood applications
• Business-to-Business sales experience especially for food ingredients.
• Seasoned sales professional with proven track record in managing teams to deliver on their goals. Able to motivate, set priorities and objectives to drive results.
• Strong ability to establish mid to long term plans and work with customers to understand their needs and address them with creative solutions.  
• Excellent relationship builder.
• Experienced with using a Customer Relationship Management system to manage and monitor business.
• Ensure safety of team and compliance with safety policies and procedures.
• Strong communicator in both written and spoken English.

Key Personal Attributes:

• High integrity and ethical standards, an excellent role model.
• Good communicator and listener.
• Customer-focused, aggressive and results-oriented.
• Team player with demonstrated ability to effectively collaborate on a team with both senior management colleagues and staff.
• Ability to influence, coordinate and lead others particularly within organization.
• Strong negotiation and problem-solving skills.
• Curios and with good learning agility. 

About Caldic

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

• Global opportunities with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.